Availability and restrictions:
- We DO NOT ship to regions where the use of our products is restricted.
- As a part of our health safety measures, we also DO NOT take orders from customers who are positive for any of the contraindications for our products.
- If your shipping address is different from the billing address, please mention the same when you order.
- Please note that we do not accept cancellation or refund requests for orders with a wrong address or in case of unavailability of a person to collect the order.
- Our shipping charges and available methods vary according to your shipping address and products ordered. This will be calculated and displayed at checkout.
Estimated shipping time:
The following are the shipping methods that we avail you:
- Overnight Shipping
Delivered within 0-2 days - Express shipping:
Delivery time is 3-5 days - Regular shipping:
Delivery time is 5-7 days
Shipment confirmation and order tracking:
- The placed order is dispatched within 2hrs in case of an overnight delivery and within 48hrs in case of express and regular shipping methods.
- You will receive an order confirmation on your registered email address along with a tracking code that will be active in 24-48hrs of order placement
- Shipped products cannot be put forth for refund or cancellation.
Packaging:
- We assure you discreet packaging for the products you receive. In the case of damaged products, we offer re-shipping at no extra charges but DO NOT process a refund.
- Please save all packaging materials and damaged products until order is reshipped.