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Prescription Policy

  • Our products are prescription drugs and we strictly DO NOT dispense them without a healthcare professional’s advice slip or prescription.
  • The prescription is to be scanned and uploaded to the website for completion of your order within the following specified times according to your chosen shipment method
    Overnight and express shipping services: 24hrs
    Regular shipping service: 5 days
    Failing in doing so will result in the cancellation of your order.
  • The uploaded prescription should be in English.
  • We agree to maintain patients’ confidentiality when collecting information from the prescription. No sensitive information from it will be used to pursue personal advantage.
  • If you feel that the medication is an urgent necessity for you and do not have a prescription, please contact our healthcare experts on the live chat or support team.